Due to the nature of our products, refunds are limited and conditional.

Refund Eligibility

Refunds or replacements may be considered only if:

• The wrong product was delivered

• The cake was damaged during transit

• The order was not delivered

Non-Refundable Cases

• Taste preferences

• Slight design or color variations

• Delays caused by incorrect address or recipient unavailability

Reporting Issues

Issues must be reported within 4 hours of delivery along with clear images.

Refund Method

Approved refunds will be processed to the original payment method within 5–7 working days.